Privacy Policy
Effective Date: 1/8/2025
At offpress, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website at www.offpressco.com or interact with our services.
1. Information We Collect
When you make a purchase, sign up for an account, contact us, or browse our website, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment details. Payment information is processed securely through third-party services and is never stored on our servers. We also collect technical data such as your IP address, browser type, device information, and pages you visit, which help us analyze performance and improve the shopping experience.
2. How We Use Your Information
We use your personal data to process and fulfill your orders, provide customer service, send order confirmations and shipping updates, and communicate with you about our products or promotions if you’ve opted in. We also use it to detect and prevent fraudulent activity, manage your account, and improve the design and functionality of our site.
3. Sharing of Information
We do not sell or rent your personal data to anyone. However, we may share your information with trusted third parties who help us operate our business. This includes payment processors, shipping providers, email service platforms, and analytics tools. These providers are only allowed to use your information to perform specific services on our behalf and are required to keep it secure.
4. Cookies and Tracking
Offpress uses cookies and similar technologies to remember your preferences, maintain your shopping cart, and gather usage data for analytics. Cookies help us provide a smoother and more personalized experience. You can disable cookies in your browser settings, though some parts of the site may not work correctly without them.
5. Your Rights and Choices
You have the right to access, correct, or delete your personal information at any time. You may also request that we stop sending you marketing communications. To exercise any of these rights, please contact us via the details provided at the end of this policy.
6. Data Security
We use industry-standard security measures to protect your data, including SSL encryption for all transactions and secure third-party payment processing. While we take all reasonable precautions, no method of transmission or storage is completely secure, and you share your information at your own risk.
7. Data Retention
We retain your personal data for as long as necessary to fulfill your orders, comply with legal obligations, resolve disputes, and enforce agreements. When your information is no longer needed, we either delete it securely or anonymize it.