Frequently Asked Questions

When will my order be shipped?

We dispatch all orders the next business day, excluding weekends and public holidays.

How long will delivery take?

You can expect your order to arrive in 2–3 business days after dispatch. A tracking link will be sent once your order ships.

What if I placed a pre-order?

Pre-order items take around 1 month to be produced and delivered.

Can I return or exchange an item?

Yes — returns are accepted within 7 days of receiving your order. Items must be unworn, unwashed, and in original condition. Return shipping will not be covered.

Can I change or cancel my order?

If your order hasn’t been shipped yet, drop us an email as soon as possible and we’ll try to help. Once it’s been dispatched, we’re unable to make changes.

Do you ship internationally?

Not yet. we currently only ship within Singapore. Stay tuned for updates on international shipping.

How can I contact you?

Reach out to us at offpress.sg@gmail.com and we’ll get back to you as soon as possible.